Effective Date: [10/03/2025]
Contact Email: info@rightpointusa.com

At Right Point USA, we are committed to providing reliable, timely, and friendly support to ensure your shopping experience is simple and stress-free. This Support Policy outlines how you can reach us, what to expect, and how we handle inquiries.

1. Use of Website

• You must be at least 18 years old to make purchases on our site.

• You agree not to misuse the website or interfere with its normal operation.

• All information you provide must be accurate, complete, and up to date.

2. Product Information & Availability

• We make every effort to ensure product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.

• Product availability is subject to change without notice.

• We may limit the quantity of items purchased per order.

3. Orders & Payments

• By placing an order, you agree to provide valid payment and shipping information.

• Orders are subject to acceptance and confirmation by Right Point USA.

• We accept major credit/debit cards, PayPal, Apple Pay, and Google Pay.

• Payment must be received in full before orders are processed and shipped.

4. Shipping & Delivery

• Estimated delivery times are provided at checkout and may vary based on location and carrier.

• Right Point USA is not responsible for delays caused by carriers, weather, or unforeseen circumstances.

• Oversized items, such as furniture, may require scheduled delivery.

5. Returns & Refunds

• Returns are accepted within 30 days of delivery for most items in unused, original condition.

• Certain products, such as customized items, personal care products, and used pet supplies, are non-returnable.

• Refunds will be processed to the original payment method once the return is inspected. See our Return Policy for full details.

6. Intellectual Property

• All content on RightPointUSA.com (text, images, logos, graphics, designs, software) is the property of Right Point USA or its licensors.

• You may not copy, reproduce, or distribute any content without written permission.

7. Limitation of Liability

• Right Point USA is not liable for indirect, incidental, or consequential damages arising from your use of the website or products purchased.

• Our maximum liability related to any product purchase is limited to the purchase price of that product.

8. Third-Party Links

• Our website may contain links to third-party websites.

• Right Point USA is not responsible for the content, privacy, or practices of external sites.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved in the courts of the United States.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after updates indicates acceptance of the revised Terms.

12. Contact Us

For questions about these Terms & Conditions, please contact us:

? info@rightpointusa.com